Retention For Brands: #1 E-Commerce Retention Company

For E-Commerce Brands Doing $250k - $20M per month

For E-Commerce Brands Doing $250k - $20M per month

We'll Add An Extra $1M+ In Retention Revenue Over The Next 12 Months. Or We'll Pay Your Klaviyo Bill For The Year And Work For Free Until We Do.*

Email. SMS. Direct mail. Third-party integrations. We build and manage every retention channel, generating completely new revenue on top of what your email is already doing.

Go to step 2. Takes 30 seconds.

Get a full retention audit & see exactly what’s missing

Trusted by 125+ E-Commerce Brands

Trusted by 125+ E-Commerce Brands

Retention Isn't Email. It's the Whole System.

Everything from the video, in 2 minutes flat

The Expensive Truth

You’re doing $250k+ a month. Your retention is a handful of flows and some campaigns that get sent last minute. Meanwhile, every customer who buys once and disappears takes their future orders, referrals, and lifetime value with them.

You’ve already paid to acquire them. If they don’t come back, your CAC carries the full weight of that missed opportunity. Not because your business is broken… but because your retention isn’t built to bring them back.

Why "Just Email" Doesn't Cut It Anymore

Most brands treat retention as email. Flows, campaigns, maybe a few tests here and there. But real retention doesn’t work like that.

Retention is an entire ecosystem, email, SMS, direct mail, loyalty, third-party integrations. All engineered to work as one system. When these channels compound off each other, your LTV climbs, your CAC becomes more efficient, and your revenue becomes something you can actually predict.

That’s the difference between retention being reactive… and retention compounding.

How We Work

We’ve generated hundreds of millions in sales across 125+ brands using the same five-step process: Research. Build. Activate. Optimise. Scale. No guesswork. No micromanaging. Just a system that compounds over time.

We don’t just send emails. We build and manage the full retention system, so you’re not trying to piece it together internally or manage another agency that’s focused on one channel.

What This Actually Does

When retention is done properly, you’re not just getting a bit more revenue.

You’re increasing lifetime value, lowering acquisition costs, improving customer experience, and building a more predictable, more profitable business.

Some clients see 50–140x ROI on what they pay us. Not because of hacks or tricks… but because the system is built properly from the ground up.

Who This Is For

We turn away more brands than we take on. If you qualify, you’ll speak directly with a co-founder on the call. No sales reps. No pitch decks. Just a real conversation about where you’re at, where revenue is being left on the table, and whether we’re the right people to fix it.

Go to step 2. Takes 30 seconds.

What Most Brands Have vs. What Our Clients Get

Most brands run email and maybe SMS. Our clients get the full retention machine.

Most Brands

Most Brands

RFB Clients

RFB Clients

Email Flows & Campaigns

Email Flows & Campaigns

Basic

Basic

Advanced (9-15 flows)

Advanced (9-15 flows)

SMS

SMS

Sometimes

Sometimes

Fully integrated

Fully integrated

Direct Mail

Direct Mail

No

No

Win-backs & VIP mailers

Win-backs & VIP mailers

Loyalty Program

Loyalty Program

No

No

Points, tiers & referrals

Points, tiers & referrals

Third-Party Integrations

Third-Party Integrations

No

No

One connected system

One connected system

Retention Revenue %

Retention Revenue %

~15%

~15%

20–40%+

20–40%+

Profit Margins

Profit Margins

12–15%

12–15%

22%+

22%+

Client Relationship

Client Relationship

Chasing for updates

Chasing for updates

True long-term partnership

True long-term partnership

Five Steps. No Guesswork.

The same process behind hundreds of millions in retention revenue.

Step 1

Research

We tear apart your current setup, flows, campaigns, segments, deliverability, attribution. Every gap. Every leak. Nothing gets past the audit.

Step 2

Build

Complete retention architecture designed around how your customers actually buy. Channel strategy, flow logic, campaign calendar, segmentation, all of it.

Step 3

Activate

Everything goes live. Flows, campaigns, automations, cross-channel triggers. Your retention system starts working on day one.

Step 4

Optimise

Systematic A/B testing across, send times, copy, creative, and segments. We don't guess. We test, measure, and double down on what works.

Step 5

Scale

New channels. Deeper segments. Higher volume. More flows. Results compound month over month and the gap between you and your competitors widens.

Go to step 2. Takes 30 seconds.

Don't Take Our Word For It

Hear it from the founders who were sceptical too

These Are Real Numbers From Real Brands

Verified outcomes from clients who gave us the keys and let us work.

116%

YoY Retention Revenue Increase

Troscriptions

$100K

New Revenue in 60 Days

Young Goose

240%

Retention Revenue Increase

Big Horn Golfer

564%

Retention Revenue Growth

ByBabes

276%

Retention Revenue Increase

Live Love Locks

3x

Retention Revenue After Returning

Rejuvacare

The Full Picture

The same process behind hundreds of millions in retention revenue.

  • Partnering with Moon Magic

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    44%

    increase in email and SMS marketing revenue

    29%

    increase in returning customer revenue

  • Partnering with Young Goose

    Young Goose partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 15% increase in average customer lifetime value and a 186% boost in email marketing revenue.

    15%

    Increase in average customer lifetime value

    186%

    Increase in email marketing revenue 

  • Partnering with Troscriptions

    Troscriptions partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 64% increase in average customer lifetime value and a 116% boost in email marketing revenue.

    64%

    Increase in average customer lifetime value

    116%

    Increase in email marketing revenue 

  • Partnering with Revival

    In just 90 days, we grew email revenue by a 3.1X increase — while boosting total revenue by 23% and taking email’s share of revenue from 10.3% to 26.5%. We scaled campaigns from 6 to 45+, re-engaged the list, and used motivation and education to drive engagement.

    3.1X

    increase in email revenue

    23%

    boost in total revenue

  • Partnering with The Night Sky

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    35%

    increase in email revenue

    190%

    boost in emails delivered

  • Partnering with Manucurist

    After partnering with us, Manucurist gained a far clearer and more confident grasp of its CRM strategy with a focused, US-centred approach. We helped restructure their CRM foundations, refine email flow architecture and improve copy and design standards to increase efficiency and consistency across the channel.

    18.5%

    YoY increase in CRM revenue

    23.1%

    YoY increase in total store revenue

  • Partnering with SNOW

    After partnering with us, SNOW gained a fully rebuilt retention engine anchored in strong technical health and far better customer economics. Our deliverability recovery work lifted their sender score from 44/100 → 77/100, restored inbox placement and secured full removal from blacklists that had been suppressing revenue.

    12%

    90-day LTV increased

    44 → 77

    Sender Score Improvement

  • Partnering with Moon Magic

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    44%

    increase in email and SMS marketing revenue

    29%

    increase in returning customer revenue

  • Partnering with Young Goose

    Young Goose partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 15% increase in average customer lifetime value and a 186% boost in email marketing revenue.

    15%

    Increase in average customer lifetime value

    186%

    Increase in email marketing revenue 

  • Partnering with Troscriptions

    Troscriptions partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 64% increase in average customer lifetime value and a 116% boost in email marketing revenue.

    64%

    Increase in average customer lifetime value

    116%

    Increase in email marketing revenue 

  • Partnering with Revival

    In just 90 days, we grew email revenue by a 3.1X increase — while boosting total revenue by 23% and taking email’s share of revenue from 10.3% to 26.5%. We scaled campaigns from 6 to 45+, re-engaged the list, and used motivation and education to drive engagement.

    3.1X

    increase in email revenue

    23%

    boost in total revenue

  • Partnering with
    The Night Sky

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    35%

    increase in email revenue

    190%

    boost in emails delivered

  • Partnering with Manucurist

    After partnering with us, Manucurist gained a far clearer and more confident grasp of its CRM strategy with a focused, US-centred approach. We helped restructure their CRM foundations, refine email flow architecture and improve copy and design standards to increase efficiency and consistency across the channel.

    18.5%

    YoY increase in CRM revenue

    23.1%

    YoY increase in total store revenue

  • Partnering with SNOW

    After partnering with us, SNOW gained a fully rebuilt retention engine anchored in strong technical health and far better customer economics. Our deliverability recovery work lifted their sender score from 44/100 → 77/100, restored inbox placement and secured full removal from blacklists that had been suppressing revenue.

    12%

    90-day LTV increased

    44 → 77

    Sender Score Improvement

  • Partnering with Moon Magic

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    44%

    increase in email and SMS marketing revenue

    29%

    increase in returning customer revenue

  • Partnering with Young Goose

    Young Goose partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 15% increase in average customer lifetime value and a 186% boost in email marketing revenue.

    15%

    Increase in average customer lifetime value

    186%

    Increase in email marketing revenue 

  • Partnering with Troscriptions

    Troscriptions partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 64% increase in average customer lifetime value and a 116% boost in email marketing revenue.

    64%

    Increase in average customer lifetime value

    116%

    Increase in email marketing revenue 

  • Partnering with Revival

    In just 90 days, we grew email revenue by a 3.1X increase — while boosting total revenue by 23% and taking email’s share of revenue from 10.3% to 26.5%. We scaled campaigns from 6 to 45+, re-engaged the list, and used motivation and education to drive engagement.

    3.1X

    increase in email revenue

    23%

    boost in total revenue

  • Partnering with The Night Sky

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    35%

    increase in email revenue

    190%

    boost in emails delivered

  • Partnering with Manucurist

    After partnering with us, Manucurist gained a far clearer and more confident grasp of its CRM strategy with a focused, US-centred approach. We helped restructure their CRM foundations, refine email flow architecture and improve copy and design standards to increase efficiency and consistency across the channel.

    18.5%

    YoY increase in CRM revenue

    23.1%

    YoY increase in total store revenue

  • Partnering with SNOW

    After partnering with us, SNOW gained a fully rebuilt retention engine anchored in strong technical health and far better customer economics. Our deliverability recovery work lifted their sender score from 44/100 → 77/100, restored inbox placement and secured full removal from blacklists that had been suppressing revenue.

    12%

    90-day LTV increased

    44 → 77

    Sender Score Improvement

  • We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    35%

    increase in email revenue

    190%

    boost in emails delivered

    29%

    lift in total revenue.

    15+

    campaigns per month,

    Partnering with Moon Magic

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    44%

    increase in email and SMS marketing revenue

    29%

    increase in returning

    customer revenue

  • Partnering with Young Goose

    Young Goose partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 15% increase in average customer lifetime value and a 186% boost in email marketing revenue.

    15%

    Increase in average customer lifetime value

    186%

    Increase in email marketing revenue 

  • Partnering with Troscriptions

    Troscriptions partnered with us to enhance their customer retention and email marketing performance. Through a data-driven strategy and optimized retention systems, we achieved a 64% increase in average customer lifetime value and a 116% boost in email marketing revenue.

    64%

    Increase in average customer lifetime value

    116%

    Increase in email marketing revenue 

  • Partnering with Revival

    In just 90 days, we grew email revenue by a 3.1X increase — while boosting total revenue by 23% and taking email’s share of revenue from 10.3% to 26.5%. We scaled campaigns from 6 to 45+, re-engaged the list, and used motivation and education to drive engagement.

    3.1X

    increase in email revenue

    23%

    boost in total revenue

    26.5%

    Email share of revenue:

    45+

    Campaigns scaled:

  • Partnering with

    The Night Sky

    We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    35%

    increase in email revenue

    190%

    boost in emails delivered

    29%

    lift in total revenue.

    15+

    campaigns per month,

  • We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    35%

    increase in email revenue

    190%

    boost in emails delivered

    29%

    lift in total revenue.

    15+

    campaigns per month,

    Partnering with Manucurist

    After partnering with us, Manucurist gained a far clearer and more confident grasp of its CRM strategy with a focused, US-centred approach. We helped restructure their CRM foundations, refine email flow architecture and improve copy and design standards to increase efficiency and consistency across the channel.

    18.5%

    YoY increase in CRM revenue

    23.1%

    YoY increase in total store revenue

  • We achieved a 35% increase in email revenue, a 190% boost in emails delivered, and a 29% lift in total revenue. This was driven by sending 15+ campaigns per month, refining email structure, re-engaging the list, fixing flow errors, splits, and triggers, A/B testing core flow emails and wait times, and adding an offer on the unsubscribe page.

    35%

    increase in email revenue

    190%

    boost in emails delivered

    29%

    lift in total revenue.

    15+

    campaigns per month,

    Partnering with SNOW

    After partnering with us, SNOW gained a fully rebuilt retention engine anchored in strong technical health and far better customer economics. Our deliverability recovery work lifted their sender score from 44/100 → 77/100, restored inbox placement and secured full removal from blacklists that had been suppressing revenue.

    12%

    90-day LTV increased

    44 → 77

    Sender Score Improvement

Go to step 2. Takes 30 seconds.

You Already Know Retention Is the Answer. The Only Question Is Who Builds It.

Apply for a free retention audit. If you qualify, you'll speak directly with our co-founder. No sales reps. No fluff.

DTC brand doing $250k+ per month

Existing email list with 30k+ subscribers

Serious about long-term retention growth

Ready to hand retention to a team that's done this 125+ times

Go to step 2. Takes 30 seconds.

© 2026 Retention For Brands Ltd. All rights reserved. Privacy Policy | Terms & Conditions

© 2026 Retention For Brands Ltd. All rights reserved. Privacy Policy | Terms & Conditions

Results Disclaimer: All case studies and results mentioned on this page represent exceptional client outcomes and are not typical. Individual results will vary based on brand size, niche, market conditions, team execution, and other factors. Past performance does not guarantee future results.

Results Disclaimer: All case studies and results mentioned on this page represent exceptional client outcomes and are not typical. Individual results will vary based on brand size, niche, market conditions, team execution, and other factors. Past performance does not guarantee future results.